Score
Safety
This score is based upon brand reputation
Prices
This score is founded on the price comparison
Product range
The score is based on expert reviews
Customer Service
Based on numerous customer reviews
Overall
Based on the overall impression
REVIEW
Got a problem? The friendly customer service is here to help around the clock. Click below to get answers to the most common questions, or click here to see the complete range of Help options. Can't find what you need? Telephone or live chat with an experienced advisor now, or send a message – the support agents aim to reply within a few hours, but normally we're a lot quicker.
Your privacy is extremely important to us and our discreet packaging enables you to shop with Lovehoney in complete confidence. With completely plain and boring packaging, you will be the only person excited about what's inside. All orders are shipped from our warehouse in Atlanta, GA.Subject to the requirements of the country you wish your order to be dispatched to, Customs and Regulations may require the courier service to disclose and state details of your order on the outside of your package. We also have to apply a customs label to your package. For discretion, we state that it contains Novelty Items. Courier services require Lovehoney to have a return address on all orders. Your debit or credit card statement will display a charge to This is how your Lovehoney.com order is discreetly and securely packaged. Larger items are dispatched in our plain, sturdy custom-made boxes. The store has two sizes of boxes to cope with larger toys and board games. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.
Orders are shipped directly from our warehouse in Atlanta, GA, in plain brown boxes or envelopes. Lovehoney does everything possible to make sure your order is delivered on time. Orders placed before 3pm EST Monday to Friday are shipped the same day. Orders are shipped Monday to Friday only. Orders placed on Saturday and Sunday will be shipped on the following Monday.
All orders have tracked shipping. Your tracking code will be shown in your order despatch email.
Your review
Safety
Prices
Product range
Customer Service
Overall
Fill out the short form below
Thanks for your comment!
Your site review will be moderated and published after being approved.