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Your privacy is extremely important to us and our discreet packaging enables you to shop with Lovehoney in complete confidence. With completely plain and boring packaging, you will be the only person excited about what's inside. All orders are shipped from our warehouse in Atlanta, GA.Subject to the requirements of the country you wish your order to be dispatched to, Customs and Regulations may require the courier service to disclose and state details of your order on the outside of your package. We also have to apply a customs label to your package. For discretion, we state that it contains Novelty Items. Courier services require Lovehoney to have a return address on all orders. Your debit or credit card statement will display a charge to This is how your Lovehoney.com order is discreetly and securely packaged. Larger items are dispatched in our plain, sturdy custom-made boxes. The store has two sizes of boxes to cope with larger toys and board games. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.
Orders are shipped directly from our warehouse in Atlanta, GA, in plain brown boxes or envelopes. Lovehoney does everything possible to make sure your order is delivered on time. Orders placed before 3pm EST Monday to Friday are shipped the same day. Orders are shipped Monday to Friday only. Orders placed on Saturday and Sunday will be shipped on the following Monday.
All orders have tracked shipping. Your tracking code will be shown in your order despatch email.
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